24/7 monitoring, Slack-based support, real humans answering in minutes. The managed services tier that lets your engineers go back to building product — across any cloud you run on.
Talk to us about Cloud CoveredMost managed services contracts are designed to be expensive and frustrating. Tier-1 ticket queues. Generic playbooks. SLA response times measured in hours that include the time it took to get a human to read the ticket. By the time you talk to someone who can actually help, the incident is over and your team has already fixed it.
Cloud Covered is the opposite. You get a private Slack channel with our engineers in it. You ask, we answer — usually in minutes, always within 2 hours during business hours. We monitor your infrastructure 24/7. We patch your systems, manage your backups, respond to alerts before you see them, and run the boring operational work that's eating your team's time. From $500 a month, no per-ticket charges, no escalation theater — across whichever cloud providers you run on.
Our customers stop having a Slack channel for cloud questions because they have us. The ROI math is simple: one senior engineer freed up beats any managed services contract.
— CloudLife operations lead
What you get
Monitoring with on-call engineers covering nights, weekends, holidays
Average first-response time during business hours
Starting monthly price
Per-ticket fees, escalation surcharges, or contract minimums
Slack-based support, not ticket portals. Real humans on a real channel, with real context on your environment. No "please open a ticket in our portal" — we already know what you're running.
Proactive monitoring and alerting. Native cloud tools, Datadog, or your tool of choice — configured by us, watched by us, with on-call rotations that page humans before customers notice.
Patching, backups, and the operational tail. The boring work that's important and never urgent until it's an incident. We handle it on a schedule you approve.
Architecture guidance on demand. Need a second opinion on a design? Considering a service we've used? Ask in Slack. No statement of work, no extra fee.
Operational intelligence
Modern log analysis triages alerts and surfaces root causes faster than humans-only ops. You get faster MTTR; we focus our engineers on the hard problems.
Per-ticket charges. Ask anything.
Lock-in. Month-to-month after the first month.
Tier-1 gatekeepers. You talk to senior engineers from minute one.
Recent work
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