Cloud Covered
24/7 monitoring, Slack-based support, real humans answering in minutes. The managed services tier that lets your engineers go back to building product — across any cloud you run on.
Most managed services contracts are designed to be expensive and frustrating. Tier-1 ticket queues. Generic playbooks. SLA response times measured in hours that include the time it took to get a human to read the ticket. By the time you talk to someone who can actually help, the incident is over and your team has already fixed it.
By the numbers
24/7
Monitoring with on-call engineers covering nights, weekends, holidays
<2 hr
Average first-response time during business hours
$500
Starting monthly price
Slack-based support, not ticket portals. Real humans on a real channel, with real context on your environment. No "please open a ticket in our portal" — we already know what you're running.
Proactive monitoring and alerting. Native cloud tools, Datadog, or your tool of choice — configured by us, watched by us, with on-call rotations that page humans before customers notice.
Patching, backups, and the operational tail. The boring work that's important and never urgent until it's an incident. We handle it on a schedule you approve.
Architecture guidance on demand. Need a second opinion on a design? Considering a service we've used? Ask in Slack. No statement of work, no extra fee.
What you get
Operational intelligence
Modern log analysis triages alerts and surfaces root causes faster than humans-only ops. You get faster MTTR; we focus our engineers on the hard problems.
.png)
